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Pre Enrolment Information for Students
Selection, Enrolment and Orientation Selection and enrolment at Queensford College is carried out in an ethical and responsible manner. Individual interviews are conducted to ensure applicants meet the entry requirements, are well informed about our courses and provide the opportunity to identify any special arrangements the applicant may have. All successful applicants must complete the orientation program to familiarize themselves with the college's services, facilities and procedures. Entry Requirements - Selection, Enrolment and Orientation Policy Learning and assessment Queensford College provides a flexible and equitable process for learning and assessment maintaining a balance between the needs of each individual and the capabilities, and resources of the institute. While the face -to-face classroom format is the main teaching mode, students may have the opportunity to enhance their learning and assessments through web based resources and presentations and role-play activities, class excursions to experience real-life scenarios. Assessment at Queensford College Student Complaints and appeals procedure Queensford College endeavors to create a positive learning environment and provide student support services which are free of coercion, unfair treatment and harassment of students. Students are encouraged to achieve their personal best through the provision of valid learning and assessment tools and methods that are most suited to their diverse needs. Queensford College has a fair and open Complaints Policy to address student complaints and appeals, and ensures all outcomes are on record in writing. Disciplinary procedures All Students enrolled in and participating programs or using the services of Queensford College are expected to maintain appropriate standards of conduct at all times. Where behaviour is deemed to be improper or inappropriate, Queensford College will take appropriate action as outlined in the Queensford College's Student Disciplinary Policy. Staff responsibilities for access and equity All staff at Queensford College abide by the principles of access and equity and ensure that they behave in a non discriminatory manner as outlined in the Staff Code and Practice. Equity issues are discussed in consolidated at a management level whilst updates and changes to equity legislation are communicated at manager's meetings and through the Occupational Health and Safety committee. Where a student has a concern regarding their treatment, the student should refer to the Student Complaints and Appeals Procedure. Recognition of prior learning (RPL) and credit transfer As part of the enrolment process the institute actively encourages students to apply for Credit Transfer and Recognition of Prior Learning. Applicants are required to complete a Credit Transfer and RPL Request Form and will be assisted by an admissions officer. Requests are assessed by appropriately qualified staff within 10 days and written notification on the outcome is provided to the applicant. When assessing applications it is a policy of Queensford College to recognize both AQF Qualifications and Statements of Attainment issued by other Registered Training Organizations. For further information, please contact our student service officer. Fees and Charges Queensford College will charge a range of fees and charges for programs and courses in relation to market demand. For information on individual course fees please contact our student service officer. Refunds In line with AQTF and ESOS regulations, Queensford College will issue refunds as per the conditions outlined in the Queensford Colleges Student Refund Policy. To apply for a refund, please submit a completed Refund Application Form. Student deferral, suspension and Cancellation of enrolment Student enrolment can be deferred, suspended or cancelled in limited circumstances by Queensford College or by the student. When deferral, suspension or cancellation of enrolment is initiated by the institute, students have the right to appeal the decision. Student Code of Conduct Queensford College promotes a productive and harmonious learning environment. The student code of conduct seeks to establish the college's guiding principles and practices for the management of student discipline and welfare while encouraging tolerance and respect for culture, gender, religion, race and disability. Visa renewals For further information regarding visa renewals, please refer to the Department of Immigration and Citizenship at http://immi.gov.au. You can make an appointment to speak with an student service officer. Please email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to make an appointment. School age dependants Any dependants aged 5-15 years accompanying international students to Australia will be required to enroll in a school in Australia. These students can attend a government school or private school and full fees must be paid. Student course progress Queensford College is required by the National Code of Practice for Registration Authorities and providers of Education and Training Overseas Students 2007 to monitor student course progress. Course progress is monitored regularly and student support is offered to students who are not progressing satisfactorily. Where a student does not satisfactorily meet course requirements for two consecutive periods of study they may be reported to the Department of Education Science and Training (DEST) and their student visa cancelled. Change of course preference A student may apply to change their course preference prior to and after they commence their course depending on course availability. To apply for a change of course preference, please download, fill in and submit the Change of Course Preference form.
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